Information We Collect

We collect personal information that you provide directly to us, such as your name, email address, phone number, and business details when you make an inquiry, request a quote, or engage with our services. In addition, we may collect technical information such as your IP address, browser type, and browsing activity on our website to help us improve performance and security. This information is gathered in compliance with applicable data protection regulations.

How We Use Your Data

The information we collect is used primarily to provide our services, process orders, and respond to customer inquiries. We also use this data to enhance user experience, improve our operations, and comply with our legal and contractual obligations. In some cases, your information may be used for administrative purposes, communication of updates, and customer support to ensure you receive the best possible service.

Data Security

Protecting your personal data is one of our highest priorities. We employ technical, administrative, and physical safeguards designed to secure your information against unauthorized access, misuse, alteration, or disclosure. While no method of transmission over the internet is 100% secure, we continuously monitor and update our security practices to minimize risks and protect your privacy.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance functionality and analyze how visitors interact with our services. These small files help us improve navigation, remember user preferences, and provide more relevant content. You may disable cookies in your browser settings if you prefer, though certain features of the website may not function properly without them.

Sharing of Information

We do not sell, trade, or rent your personal data to third parties. However, we may share information with trusted service providers who assist us in operating our business, or with legal authorities when required by law. Such disclosures are made only under strict confidentiality and data protection agreements to ensure your information remains secure.

Data Retention

We retain your personal data only for as long as necessary to provide our services, fulfill our contractual obligations, and comply with applicable legal requirements. Once the retention period ends, your data will be securely deleted or anonymized to prevent unauthorized use. Our retention policies are reviewed regularly to ensure compliance with regulations.

Your Rights

As a data subject, you have the right to access, update, and correct your personal information at any time. You may also request the deletion of your data, restrict its processing, or object to its use for certain purposes. To exercise these rights, please contact us using the details provided below, and we will respond in accordance with applicable law.

Third-Party Services

Our website may include links to third-party sites or services. Please note that we are not responsible for the privacy practices or content of those external websites. We encourage you to read the privacy policies of any third-party service you access to better understand how your personal information is collected and used.

International Transfers

As an exporter, we may need to transfer certain data outside of Portugal to comply with business operations. When we transfer data internationally, we ensure that it is protected by adequate safeguards in line with European data protection standards, including contracts and approved mechanisms designed to guarantee data privacy.

Children’s Privacy

Our services are intended for businesses and individuals over the age of 16. We do not knowingly collect or process personal data from children. If we discover that a child has provided us with personal information, we will take steps to delete such data promptly from our systems.

Updates to This Policy

We may review and update this Privacy Policy periodically to reflect changes in legal requirements, business practices, or technology. Any updates will be published on this page along with the date of revision. We encourage you to review this policy regularly to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Matadouro Central de Entre Douro e Minho
Address: Lugar de Meães, 4760-632 Lousado, Portugal
VAT: 501835130 | Plant Number: PT D36 CE
Email: sales@matadourocentraldouroeminho.com.pt
Telephone: +351 964 770 976